What is the difference between Premium and Standard?+
Standard is the whole spa CRM for one branch: calendar and rooms, online booking, POS and tax invoices, packages, gift cards and memberships, clients, staff, payroll and WPS, inventory, WhatsApp reminders, your website and reports. Premium adds AI & Instagram automation (AI receptionist, Instagram replies and booking from chat, AI insights, receipt scanning), marketing tools (campaigns, Google Business and Instagram posting, review requests) and more branches.
Is there a setup fee?+
Yes: a one-time setup fee when you start (shown on each plan above), then one monthly fee.
Are prices with or without VAT?+
All prices are excl. VAT. VAT is added to the invoice where it applies.
Can I change my plan later?+
Yes. Ask your account manager to move you between Standard and Premium; your next invoices follow the new plan and nothing else changes.
I am already a customer on the yearly plan. What changes?+
Nothing until your renewal date: you keep your plan and every feature. At renewal you choose Premium or Standard, and we agree the switch with you first.
Do you take payments from my clients?+
No. You keep using cash, your own card machine or bank transfer — we record every payment so your accounts and VAT figures are right.
Can I pay for the subscription by card?+
Yes. Pay your invoice by card from the Billing page, or by bank transfer or cash if you prefer.
Is it in Arabic?+
Your website, booking page and client messages work in English and Arabic. The dashboard your team uses — the spa CRM — is in English and Thai; each person picks their own language.
Can I bring my existing data?+
Yes. Import clients, your menu and products from a spreadsheet. We help you with the first import.
Do you send WhatsApp messages automatically?+
Every message is written and queued automatically; your team sends it from your own WhatsApp in one tap, so your number stays safe.