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Spa CRM

The dashboard your whole team uses.

Calendar, till, clients, team and accounts in one place — built and set up with your spa, and used by your staff in English or Thai.

Apply for your spa See pricing

Included in your plan · Set up with you · English & ภาษาไทย

In English or ภาษาไทย

Every screen in your team’s language.

Each person picks English or Thai, and the whole dashboard follows — menus, buttons, messages, dates. Names your team types, like clients, therapists and treatments, stay exactly as written.

Dashboard language
app.spamanagement.co
AWAl Waha Spa

Workspace

  • Dashboard
  • Calendar14
  • Bookings
  • Sales
  • Inbox & follow-ups

People

  • Clients
  • Services & menu
  • Team & roles

Finance

  • Accounts
  • VAT & payroll
Dashboard14 bookings today

Up next

Today and tomorrow

  • Layla

    Hot stone ritual · 90 min · Therapist Mei

    Today 14:30

    Checked in

  • Sara

    Swedish massage · 60 min · Therapist Aya

    Today 16:00

    Confirmed

  • Noura

    Thai massage · 90 min · Therapist Ravi

    Today 18:30

    Pending

  • Walk-in

    Foot reflexology · 60 min · Therapist Noor

    Today 20:00

    Confirmed

Check out

  • Hot stone ritualAED 480
  • Aromatherapy oilAED 95
Subtotal
AED 575
VAT 5% included
AED 27.38
Total
AED 575
CashCard terminal

Tips+AED 50

Complete sale · AED 625

Underlined names are typed by your team, so they stay exactly as written in both languages.

What’s inside

Everything the front desk, therapists and owner need.

  • Calendar & rooms

    A day view by therapist or room, plus week and month overviews. Therapist and room are reserved together — the database itself blocks double booking.

  • Every booking, one calendar

    Bookings from your website and from the AI receptionist in your Instagram messages land on the same calendar as walk-ins and phone bookings.

  • Till, packages, gift cards & memberships

    Check out bookings and walk-ins, split across cash, your card terminal or a transfer. Sell packages, gift cards and memberships. Payments are recorded, never processed.

  • Full UAE tax invoices

    Any sale prints as a full tax invoice: your TRN, the customer’s name, address and TRN, and VAT line by line.

  • Staff, commission & tips

    Shifts, commission per booking and tips per therapist. Commission goes into the monthly payroll run and the WPS salary file; tips and advances are paid out separately.

  • Therapists see their own day

    Therapists see only their own bookings, check guests in and out, and follow their own earnings — never the spa’s revenue.

  • WhatsApp reminders, one tap

    Confirmations, reminders and thank-yous are written and queued for you. Your staff tap to send each one from your own WhatsApp — nothing goes out automatically.

  • Clients & intake forms

    Everyone who has booked or walked in, with their visits, preferences, packages and signed intake forms.

  • Reports & KPIs

    Revenue, occupancy, no-shows, top services and therapists, booking sources, the daily close, profit and loss and VAT figures.

  • Multi-branch

    Each branch with its own hours and business day. Choose which branches every team member can see.

  • Roles & permissions

    Owner, manager, receptionist, therapist and accountant — or roles of your own — plus an audit log of every change.

  • Two-factor sign-in

    Owners and managers sign in with two-factor authentication, switched on from day one.

Set up for you

We build your CRM with you.

No empty software to fill in on your own. We set up your spa with you — menu, staff, rooms, hours and your first import — so your team starts on a dashboard that already knows your spa.

  1. 01

    Apply for your spa

    Tell us about your spa in a short application. We review it and get in touch.

    • Al Waha Spa · Jumeirah
    • Application accepted ✓
  2. 02

    We build it with you

    Your menu and prices, rooms, therapists and shifts, and each branch’s opening hours — set up together, usually in one visit.

    • Hot stone ritual · 90 min · AED 480
    • Rooms 1–6 · open until midnight
  3. 03

    Bring your clients

    Import clients, your menu and products from a spreadsheet. We do the first import with you.

    • clients.xlsx → 1,240 clients
    • Phones, notes and tags kept
  4. 04

    Your team signs in

    Invite each person with their role and branches. Everyone picks English or Thai for themselves.

    • Mei · Therapist · Thai
    • Sara · Receptionist · English
Your website is crafted by our studio too

Let’s set up your spa’s CRM.

Set up in an afternoon. We help you import your clients and menu.

Apply for your spa Talk to us